Quality and OH&S Policy

Ramsay Engineering’s commitment to the quality policy is paramount and evident in all facets of the business. Company policy and procedures are well documented and paramount to our quality products, and our continued success.

Quality Policy Statement
It is the policy of Ramsay Engineering to operate our business in a manner that consistently meets or exceeds the quality standards set by our stakeholders. To achieve this, we are committed to continuous improvement of our operation and the products and services provided by our company.
Major importance is attached to the Company’s competitiveness based on our consistent quality of product that has traditionally lead to repeat business resulting from customer satisfaction.
Aims and Objectives
To achieve this goal, we recognize that the quality of our products and services are determined by our customer’s needs and expectations.
Our objectives are to:
  • identify the changing needs and expectations of our customers
  • develop and maintain processes and procedures that ensure that these changes are accommodated
  • achieve efficiency in our operations, attention to detail and responsiveness to customer priorities
  • provide quality products and services on time, at the lowest cost and,
  • provide an employment environment where continuous improvement is encouraged
  • review the quality objectives at regular intervals in accordance with our Business Management System and management policies.
We, as a company will:
  • train all staff and contractors to identify areas where improvement can be achieved
  • remove waste and non-value added steps and time in our processes where feasible
  • strive to ensure that customer and stakeholder satisfaction is achieved at all times, and in all things, and
  • support the adoption of appropriate quality systems and management principles in order that all stakeholders benefit from this commitment to quality.
Employees are expected to:
  • assist and cooperate in ensuring that this policy is followed, and
  • actively participate in the adherence of this company to the achievement of the goals and objectives of this policy.
The Ramsay Engineering Management System is designed to satisfy the requirements of AS/NZS ISO 9001:2008 and has full support of management and personnel of Ramsay Engineering ans it’s successful implementation and maintenance is a commitment by them. Proper adherence to all quality related activities and active participation in all quality related activities are a requirement of all personnel in the Company.

quality_certified_icon enviro_certified_icon

OH&S Policy Statement

It is the policy of Ramsay Engineering that each of its employees shall be provided with a safe and healthy place in which to work. In implementing this policy, management and staff will make every reasonable effort in all areas of accident prevention, hazard control and removal, injury and illness protection and health preservation and promotion. All of these aspects will be given top priority in company plans, programs and job instructions.

In conjunction with this policy and the Quality Assurance Policy a series of rules, procedures, programs and policy statements on specific and individual safety and health matters are posted in our workshop and available on request.

The main objectives of policy are:

  1. Compliance with the requirements of relevant legislation, codes of practice and allowing adequate financial provisions to meet such requirements.
  2. Provision of and maintenance of plant and systems of work that are safe and without risk and that make arrangements for the safe use, handling, storage and transport of plant products and substances.
  3. Provision of the necessary information, instruction, drawing and adequate supervision to ensure health and safety of employees at work.
  4. Provision of personal protection and safety equipment and where appropriate, industry training and adequate first aid facilities.
  5. Encourage joint consultation and participation between management and employees for promotion, maintenance of safety and occupational health. It is integral to this policy that all employees are actively involved in the implementation and effectiveness in adequately following company policy, procedures and programs to promote a safe and healthy environment.